Overview
Big Candy Casino is an online gaming platform that offers a wide range of games, including slots, table games, video poker, and live dealer games. The website has been in operation since 2018 and claims to cater to players from various countries worldwide. According to its terms and conditions, Big Candy Casino is owned by the company “Sweet Treats Entertainment” registered in Malta.
Registration
The registration process on Big Candy Casino’s website involves creating a new account. Players can choose their preferred language (English or several other languages) when registering. The sign-up form requires players to A Big Candy provide personal details such as name, email address, date of birth, and contact information. Users must also agree to the terms and conditions, including age verification requirements.
Upon successful registration, each player is assigned a unique username and password for secure access to their account. Big Candy Casino claims that it verifies user accounts through third-party services like Comodo or Trustwave. This verification process helps maintain an environment free from fraudulent activities.
Account Features
Upon logging in, players can view various features within their account dashboard:
- Profile Management : Users can update and edit personal details.
- Game History : A detailed record of the player’s game sessions with deposit information and winnings/losses is displayed here.
- Deposit History and Withdrawal Requests : Users can view recent transactions, current balances (including pending withdrawals), or review submitted withdrawal requests.
To ensure account security and compliance regulations, Big Candy Casino requires users to regularly log in to their accounts from a verified IP address that matches the registered one.
Bonuses
Big Candy Casino offers multiple promotional programs for regular players. These include:
- Welcome Bonus : A one-time offer of up to €1000 when depositing money for new account holders.
- Daily Cashbacks : Players can receive a percentage cashback on their deposits, varying daily.
Additionally, the platform frequently holds themed tournaments and free spin contests where players can earn rewards by competing with others or participating in games of chance.
Payments
Players have multiple banking options available to fund their accounts:
- Credit/Debit Cards
- Skrill (formerly Moneybookers)
- PayPal
- Neteller
For withdrawals, Big Candy Casino lists the following methods but also specifies certain rules or restrictions may apply for specific payment choices.
Withdrawals
Minimum withdrawal threshold is set at €50. Withdrawal times may take up to 5 working days depending on chosen banking method:
- EWallets (e.g., PayPal): Up to 24 hours
- Bank Transfers: Up to 3-5 business days
During withdrawals, users should provide documentation requested by Big Candy Casino’s customer support team for identification purposes.
Games
The platform offers an assortment of games categorized as:
- Slots: Developed in-house and third-party titles.
- Table Games: Roulette variants, Blackjack, Baccarat, Poker games
- Live Dealer: Experiences with human dealers facilitating various table games simultaneously through the web
All featured games are from providers such as NetEnt and Microgaming, which guarantee fair odds based on Random Number Generation algorithms.
Categories
For a more comprehensive game experience, categories have been introduced to facilitate browsing:
- Top Games : Recommended or high-demand titles
- New Games : Latest additions to the platform
- Jackpots : Progressing toward enormous win values
Players can browse through these sections for better discovery and accessibility.
Providers
Big Candy Casino partners with renowned software development companies:
- Microgaming (MGS)
- NetEnt (NT)
These providers contribute to ensuring a secure experience, strict rules, regular audits, responsible gaming policies, fair odds, payouts, and overall quality of the services rendered on this platform.
Mobile Version
Big Candy Casino’s mobile website allows users to play their favorite games directly in their web browsers without any app installations. Mobile devices support both portrait and landscape orientations for an immersive experience while navigating through available titles or features within one page load request each time you select specific options (full screen mode included).
The mobile platform preserves all game options except video poker versions which have not been optimized yet, though their team will continue optimizing more soon according to customer feedback.