If you feel the need to take a break from gambling, self-exclusion at Getslots Casino is a straightforward process. The casino prioritises responsible gaming and offers options to help players manage their gambling habits.
Snapshot: 24-hour processing for self-exclusions | No minimum exclusion period | Up to 6 months for temporary exclusions | 18 years minimum age | 0 NZD fees for self-exclusion.
| Feature | Getslots Casino | Category Average |
|---|---|---|
| Self-Exclusion Duration | 1 month – 6 months | 1 month – 12 months |
| Processing Time for Requests | 24 hours | 48 hours |
| Minimum Age to Self-Exclude | 18 years | 18 years |
| Cost of Self-Exclusion | 0 NZD | 0 NZD |
| Additional Support Resources | Gambling Helpline | Gambling Helpline |
Understanding Self-Exclusion Options
At Getslots Casino, players can choose from various self-exclusion periods, ranging from a minimum of one month to a maximum of six months. This flexibility allows you to select a time frame that best suits your needs. It’s important to note that once the chosen period is set, you cannot reverse the decision until it expires, ensuring you have the necessary time to reassess your gambling habits.
How to Request Self-Exclusion
To initiate self-exclusion, you must log into your account. Locate the responsible gambling section, where you’ll find the self-exclusion option. Following the prompts, you will be able to specify your desired exclusion period. The request is processed within 24 hours, ensuring that any gambling activities are halted promptly. This is significantly faster than the average processing time at other online casinos, which is typically around 48 hours.
Post-Exclusion Procedures
After you submit your self-exclusion request, you will receive a confirmation email. During this period, you will not be able to log in or access your account. Should you attempt to do so, you will be greeted with a message stating that your account has been temporarily suspended. If you wish to extend your self-exclusion, you can easily do so through the same responsible gambling section.
Support and Resources
Getslots Casino places a strong emphasis on responsible gambling. In addition to the self-exclusion feature, the casino provides access to external resources such as the Gambling Helpline and safergambling.org.nz. This initiative ensures that players can find additional support if they feel overwhelmed by gambling. Remember, making use of these resources is an important step in managing your gambling habits.
Frequently Asked Questions
- Can I cancel my self-exclusion before it ends? No, once you set a self-exclusion period, it cannot be reversed until the time has expired.
- Is there a fee for self-exclusion? No, there are no fees associated with self-exclusion at Getslots Casino.
- How can I contact support if I need help? You can reach out to customer support via live chat or email for assistance with self-exclusion.